The Jacaranda Hotels Web Site is comprised of various Web sites and Web pages. The Jacaranda Hotels Web Sites are offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the Jacaranda Hotels Web Sites constitutes your agreement to all such terms, conditions, and notices.
Jacaranda Hotels reserves the right to change the terms, conditions, and notices under which the Jacaranda Hotels Sites/Services are offered, including but not limited to the charges associated with the use of the Jacaranda Hotels Sites/Services. You are responsible for regularly reviewing these terms and conditions and additional terms posted on particular websites. Your continued use of the Jacaranda Hotels Sites/Services constitutes your agreement to all such terms, conditions, and notices
Personal and non-commercial use limitation Unless otherwise specified, the Jacaranda Hotels Sites/Services are for your personal and non-commercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from the Jacaranda Hotels Sites/Services Links to all 3rd Parties.
The Jacaranda Hotels Sites/Services may contain links to third party Web sites ("Linked Sites"). The Linked Sites are not under the control of Jacaranda Hotels and Jacaranda Hotels is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Jacaranda Hotels is not responsible for webcasting or any other form of transmission received from any Linked Site nor is Jacaranda Hotels responsible if the Linked Site is not working appropriately.
Any dealings with third parties (excluding the on-line booking available for the properties but including advertisers) included within the Jacaranda Hotels Sites/Services or participation in promotions, including the delivery of and the payment for goods and services, and any other terms, conditions, warranties or representations associated with such dealings or promotions, are solely between you and the advertiser or other third party. Jacaranda Hotels shall not be responsible or liable for any part of any such dealings or promotions. No unlawful or prohibited use.
As a condition of your use of the Jacaranda Hotels Sites/Services, you will not use the Jacaranda Hotels Sites/Services for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the Jacaranda Hotels Sites/Services in any manner which could damage, disable, overburden, or impair any Jacaranda Hotels Site/Service(s) (or the network(s) connected to any Jacaranda Hotels Site/Service(s)) or interfere with any other party's use and enjoyment of any Jacaranda Hotels Site/Service(s). You may not attempt to gain unauthorized access to any Jacaranda Hotels Site/Service, other accounts, computer systems or networks connected to any Jacaranda Hotels Site/Service, through hacking, password mining or any other means. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available through the Jacaranda Hotels Sites/Services
Making Reservations online
You can make reservations for any Jacaranda Hotel by clicking on the booking icon on any property page or on the booking icon on the main menu. Our online booking service enables you to make, cancel or amend reservations to accommodate your travel needs. When making your reservation online, we will provide you an instant confirmation. An e-mail confirmation will be sent to the email address used in the booking process.
When making reservations online, we need a credit card at the time of the reservation request to process the reservation. The credit card information is contained in a customer profile that you can change at any time using your e-mail address as a login name and a unique password that secures your information . The credit card in your profile will not be charged at any time without you being informed during the booking process.
Alternative ways of making a Reservation
Reservation queries can be made using the contact us form in each property on the site. Alternatively, you call the Reservation Departments at the hotels and the Jacaranda Central Reservations Office for any lodge queries.
Prepaying & Guaranteeing Hotel Reservations The Hotels may require the reservation to be prepaid, in full or part, during high occupancy periods. Properties will require a credit card number to secure or hold your reservation at the time of online reservation. Any prepayment or guarantee requirements the property has, will be communicated to you prior to you making a reservation. If you are unable to cancel the reservation within the time requirements stated in the hotel's cancellation policy may apply. Be sure to cancel the reservation promptly if your travel plans change to avoid unnecessary charges. Hotel Rates
This site shows the property's current rates that are updated from Jacaranda Hotels' site management system and online central reservation systems. However these rates are subject to change without notice.
All properties that are displayed on this site can be reserved at the time of a reservation request unless the property has indicated they are not available for a specific date.
Cancellations and No-Show
All reservations must be guaranteed by credit card. Reservations that are cancelled or reduced in length of stay, or numbers , are subject to cancellation charges and no-show fees at as follows:
Arrival and check-out times Daily check-in is from 12.00 noon on expected date of arrival. Rooms should be vacated by 10:00am on the date of departure. Special consideration may be made for extended departure time subject to anticipated arrivals. Miscellaneous Amendments to this agreement shall be valid only if made in writing and signed by the Operators and Jacaranda Hotels. The waiver of any of the terms on any occasion shall not be deemed a waiver of such terms and conditions for any further occasion. All notices to be served shall be sent to the address of the party to be served as specified herein. This agreement shall be governed by the laws of the Republic of Kenya.
Jacarandahotels.com (hereafter the “site”) is run by Jacaranda Hotels Kenya Ltd, a company incorporated under the laws of Kenya , whose registered office is Jacaranda Hotel Nairobi, Waiyaki Way , Nairobi , Kenya . “Properties” include jacaranda Nairobi, Jacaranda Indian Ocean Beach Club, Lake Elementaita Lodge, Pizza Garden and Village Inn .The site contains marketing and other promotional information for Jacaranda Hotels Kenya. It also contains booking engines to facilitate online reservations, guaranteed by credit card.
Visitors are invited to register to receive news and other information from the site. If you do not accept the site's terms and conditions kindly do not register.
This agreement shall be governed by the laws of the Republic of Kenya .
All content and materials appearing on the site are protected by copyright and database rights. All copyright and database rights in the design, text, layout, graphics, software and screen interfaces is owned by Jacaranda Hotels a corporate entity incorporated under the laws of Kenya.
All trade marks, copyright, database rights and other intellectual property rights in the materials on this Web site (as well as the organisation and layout of this Web site) together with the underlying software code are owned either directly by Jacaranda Hotels Ltd or by our licensors. Without prior written permission Jacaranda Hotels Ltd, you may not copy, modify, alter, publish, broadcast, distribute, sell or transfer any material on this Site or the underlying software code whether in whole or in part. However, the contents of this Site may be downloaded, printed or copied for your personal non-commercial use.